Protect Your Product’s Reputation and Ratings

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Customer reviews and ratings can make or break your sales on Amazon. SellerSonar tracks every change in star ratings and feedback, so you can respond quickly, address issues, and keep your product’s reputation strong.

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Don’t Let Negative Feedback Hurt Your Sales

Reviews heavily influence customer decisions and your product’s discoverability. SellerSonar’s real-time alerts help you act fast on critical review changes and preserve your competitive edge.

Stay Ahead of Review Fluctuations

Receive up to 13 types of immediate notifications for any rating changes. Customize thresholds for star ratings or review counts to respond rapidly and maintain a top-notch brand image.

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Detect and Address Negative Reviews Quickly

A few bad reviews can significantly impact your conversion rates. SellerSonar alerts you to every negative feedback, enabling you to take swift action—whether it’s improving your product listing, offering a solution, or communicating with customers.

Track Competitors’ Review Trends

Keep tabs on your competitors’ ratings and feedback shifts. By understanding their strengths and weaknesses, you can adjust your strategy and stand out in crowded marketplaces.

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Analyze Historical Review Activity for Better Insights

Use SellerSonar’s review monitoring tools to observe patterns and identify critical moments that influenced your rating. Uncover what drives positive feedback—or triggers complaints—and refine your product strategy.

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Keep Your Edge with Critical Category & Ranking Alerts

benefit item New Negative Review

A negative review can quickly dent your product’s reputation. SellerSonar notifies you the moment it appears, so you can swiftly address concerns and protect your brand’s image.

benefit item Negative Review Removed/Restored

When a negative review is taken down or comes back, it can significantly alter the overall perception of your product. Stay informed in real-time to keep a clear pulse on your listing’s health.

benefit item Review Changed

Sometimes customers update their feedback—positive can turn negative or vice versa. Receive instant updates on any amendments, ensuring you always have the latest customer sentiment.

benefit item Rating Changed

A dip or surge in your star rating directly impacts click-throughs and conversions. SellerSonar’s alerts let you respond quickly, whether you need to tackle new issues or leverage an uptick in ratings.

benefit item New Negative Top Review

If a damaging review climbs to the top, it’s among the first things shoppers see. Immediate notifications enable you to respond promptly, potentially resolving the problem and minimizing sales losses.

benefit item Top Negative Review Upvoted

Bad reviews that gain traction can influence countless potential buyers. Spot these trend shifts early to address concerns head-on and prevent further harm to your listing’s reputation.

benefit item Positive Review Removed/Restored

Even a good review can be taken down or reappeared, potentially affecting your rating and sales. Get instant notifications to investigate any removals and maintain transparency with prospective buyers.

benefit item New Top Phrase

When new recurring keywords emerge in your reviews, it can signal shifting customer needs. SellerSonar alerts you so you can adjust your product listing or features accordingly.

benefit item New Vine Review

Vine reviewers are known for in-depth, influential feedback. Get real-time alerts when one arrives to leverage the positive impact—or address concerns raised—before they affect broader buying decisions.

Selected by Leading Brands Globally

Join the growing community of our successful users who rely on SellerSonar to monitor, protect, and grow their businesses.

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Plans & Pricing

All plans support 21 Amazon marketplaces

Annually
-20%
Monthly

Basic

$9.98/mo

ASINs
Keywords
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50+ alerts
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  • Product listing changes (Title, Bullet points, Description, Main and other images, Product Brand, Rating)
  • Parent ASIN changed
  • Top critical review gets a vote
  • BSR position changed
  • Best Seller badge gained/lost
  • Amazon choice badge gained/lost
  • Keyword Amazon’s choice badge gained/lost
  • Most Gifted badge gained/lost
  • Main and Sub-category changed
  • Promo deals appeared/removed
  • Seller appeared/removed
  • Seller’s price changed
  • Blocked (suspended) listings
  • Add to cart button appeared/removed
  • Out of stock/In stock/Almost out of stock
  • Keyword position changed
  • New reviews
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Competitor tracking 40 alerts

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Product reviews/ratings, Vine reviews

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Keywords Organic Rank

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Deleted reviews

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Data Export
tooltip item Export data from Products, Buy Box sellers, Competitors, Keywords, Reviews and Alerts
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AI-powered LQS Checker

start for free

Pro

$19.98/mo

ASINs
Keywords
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60+ alerts
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  • Product fee changed
  • Search result suppression
  • New Critical Top review appeared
  • New Positive Top review appeared
  • New Top phrase appeared
  • One-tap review added
  • One-tap review removed
  • + all from Basic (Lobster)
+Slack integration
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Competitor tracking 70+ alerts

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Product reviews/ratings, Vine reviews

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Keywords Organic Rank +Ad rank

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Deleted reviews

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Data Export
tooltip item Export data from Products, Buy Box sellers, Competitors, Keywords, Reviews and Alerts
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AI-powered LQS Checker

start for free

Premium

$39.98/mo

ASINs
Keywords
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70+ alerts
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  • Buy Box won
  • Buy Box lost
  • Critical review removed/restored
  • Positive review removed/restored
  • Review description changed
  • Review title changed
  • Review rating changed
  • Critical review gets a vote
  • + all from Pro (Octopus)
+Slack integration
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Competitor tracking 60 alerts

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Product reviews/ratings, Vine reviews

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Keywords Organic Rank +Ad rank

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Deleted reviews

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Data Export
tooltip item Export data from Products, Buy Box sellers, Competitors, Keywords, Reviews and Alerts
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AI-powered LQS Checker

start for free

Let Us Show You How to Dominate on Amazon

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Track, protect, and grow with SellerSonar.

Book a Demo
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FAQ's

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  • What are Amazon Review Alerts and why are they important?

    Amazon Review Alerts notify you immediately when your product’s reviews or ratings change. These alerts help you protect your reputation by allowing you to address negative feedback, leverage positive reviews, and maintain a strong brand image.

  • How does SellerSonar monitor review changes on Amazon?

    SellerSonar uses advanced scanning technology to track every review update on your product listings. Whether a review is added, changed, or removed, you receive instant alerts so you can react quickly to any shifts in customer sentiment.

  • Can I customize alert thresholds for review changes?

    Yes, you can set custom thresholds for review alerts. This means you decide which types of review changes, such as a new negative review or a top review update — trigger notifications, ensuring you only receive the alerts that matter most to your business.

  • Do SellerSonar Review Alerts include competitor review monitoring?

    Yes. You can monitor competitor listings for changes in reviews and ratings. By keeping an eye on competitor review trends, you can gain valuable insights.

  • Which types of review updates will trigger an alert from SellerSonar?

    SellerSonar sends alerts for various review events, including new negative reviews, review changes, removals or restorations, rating shifts, and even when key review phrases emerge.

  • How can SellerSonar help me address negative reviews quickly?

    With instant notifications for negative feedback and changes in ratings, SellerSonar empowers you to respond promptly. Whether you need to update your listing, reach out to dissatisfied customers, or adjust your strategy, these alerts give you the time-sensitive information needed to protect your brand and improve conversion rates.

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